Bring Your Own Device (BYOD) has been one of the hot topics of computing for over a decade now, and every IT professional has a view on what BYOD really means for their organization. It's therefore no surprise that in recent months, due to the COVID-19 pandemic, adoption of BYOD has dramatically increased.
In the business world, BYOD is often seen as a way to save the company money by reducing the cost of new IT provision, while improving employee productivity and satisfaction. However, that brings with it a new set of challenges around data security and reliability...
When it comes to Higher Ed, the situation around BYOD is even more complex. You've got both staff and students to support, along with an ever-growing trend for distance/online learning, accredited degree schemes and international partnerships/students.
In fact, BYOD is somewhat of a misnomer in Higher Ed. It doesn’t just cover devices that are physically brought onto campus / on-site – it’s also about extending managed and campus IT services to the remote learner wherever they may be.
Meanwhile, students have been bringing their own devices to campus for years. They expect to be able to work flexibly with access to IT services, software and apps across multiple devices, choosing the device they are most comfortable with for the task at hand, wherever they are.
Over the past 10 years, that demand has driven a focus on 'mobile first' development for VLE and online services, and the need for ubiquitous Wi-Fi in all teaching spaces and dormitories. Today, fundamentally driven by the COVID-19 crisis and successful pivot of Higher Ed institutions across the globe to supporting online/blended learning, BYOD is less a case of bringing your own device to your place of work (or in this case, study), but rather being able to use your own device at home to access managed IT resources that were previously only available on campus.
Across Higher Ed, we see the following common themes when it comes to key drivers for enabling BYOD.
More recently, Universities have released mobile apps – delivering timetabling information, maps, events, alerts and even grades to the student’s pocket device. Yet there has been a general reluctance to extend software delivery to include student laptops and home computers. Why? Because IT departments are uncomfortable supporting software on devices that they don’t control!
It’s not that the technology to support that software delivery use case doesn’t exist. App virtualization has been around for over 10 years. It’s just that deploying software to student-owned laptops seems alien, and for that reason a number of myths persist, even amongst the most enlightened IT professionals.
Yet in a recent survey across 50 universities, 75% of students responded yes when asked "did you expect to access the university software for your course, anytime, anywhere?"
Why is Higher Ed reluctant to make academic software available on BYO devices? Because IT departments are uncomfortable supporting software on devices that they don’t control!
Fortunately for students, a number of UK universities have been bucking the trend – and with spectacular results...
One of the leading institutions in student IT service delivery, and in offering one of the best student experiences in the entire country, the University of Surrey started delivering software to student laptops way back in 2012!
We asked James Pickett, Surrey University's Digital Productivity Services Manager, what led to that decision: "We recognised that students were struggling to access specialist software which was only available in specific PC labs. Yet, increasingly, students were coming to university with either a laptop or a computer in their dorm room. So we wanted to give students the option to work more flexibly, using the software away from campus, or on their own laptop in the library or other learning spaces.
In looking for a solution, we discovered that the latest generation of app virtualization could deliver 100% of Windows applications on demand and under license control, meaning for the first time we could deliver software applications to non-university computers.
James Pickett, Digital Productivity Services Manager
The university's new app store was a resounding success, with 14,000 students now accessing their course software in the same way from any of the university’s 1,500 lab computers, as well as from their own laptops, on and off campus.
Other universities up and down the UK soon started to follow suit, such as Lancaster University, which launched its service shortly after Surrey back in 2013. Again, the university's goal was to give all staff and students access to specialist academic software on their personally-owned laptops or PCs, wherever they are, on and off campus.
James Pickett continued: "We wanted to make it easier for the students to access the applications in a way that would be familiar to them – so we developed Surrey Software – a University app store to provide on-demand access to almost 500 software titles."
Yet, for Lancaster University's BYOD project, there were still a few challenges around software licensing to overcome. After conducting an analysis of their current software titles, the university found that a surprisingly large number of their applications' licenses already covered student BYOD. The university soon leveraged its relationships with the software vendors directly, and with a little persuasion, they found that the vendors flexed their license agreements to accomodate student home use, too.
Naturally, though, there were some academic software titles where Lancater University needed to secure BYOD access to 'campus only', or in a minority of cases, restrict access to those software titles to university-owned and managed computers. Their incumbent application virtualization software on its own didn't have the features to restrict access to those software titles, based on the device being used to access them.
It's often one of the biggest concerns that any Higher Ed institution has when it comes to enabling BYOD; how do we ensure license compliance and can we make all our software titles 'BYO friendly'? When Lancaster University were looking for a solution, they turned to Higher Ed partner, AppsAnywhere, who were quick to take up the challenge.
AppsAnywhere soon began development of AppsAnywhere, the company's flagship 'university app store' and software delivery product. AppsAnywhere CTO Ryan Heath explains...
A growing number of our customers were creating store fronts to deliver their virtualized applications to student-owned devices, but were finding it difficult to build in the necessary access controls.
So we worked with them to develop a holistic solution, taking in requirements from over 50 Universities and building in per-app access criteria - such as geo-location, on or off site, or university-owned settings.
Ryan Heath, AppsAnywhere CTO
The result of this special collaboration was a fully customizable university app store; one location where staff and students can access all specialist university software on-demand, anywhere they want to work. They can also use the software offline for a defined period before it's removed automatically!
AppsAnywhere is a single point of access for every academic application, on any managed or student device
AppsAnywhere is now used at more than 50% of universities across the UK. And it's no surprise that adoption of this unique way of giving students access to their software is growing all the time. As more and more Higher Ed institutions begin projects to improve student outcomes and the student experience, more and more turn to improving what was historically one of the most frustrating parts of the IT service to students; accessing software that's only available in set campus labs and at set times of day!
And in recent years the adoption of student software delivery projects has grown at universities and community colleges across the US and Canada, who are all looking to offer value added IT services to their students, and to dispel the myths around software delivery and student BYOD.
Meanwhile, at the University of Surrey, usage figures are skyrocketing. In the academic year 2014/15 staff and students registered a combined total of 225 years of virtualized application use.
Given that the software runs locally on the students’ own laptops, the cost savings compared with a traditional VDI or app streaming solution are staggering.
The only backend requirements are the web portal and the control and delivery servers. So providing the service for all of the 14,000 students registered at the University is extremely cost effective.
What’s more, the benefits are shared by University staff, and software delivery to the University’s estate of around 7,500 computers is more flexible and easier than ever before.
We asked James what a difference the University app store ‘Surrey Software’ has made to the students, and what impact it has had on the IT department:
Before Surrey Software, the only way we were able to provide specialist software applications to students was to burn CDs and hand them out. This involved hours of preparation and long queues at the IT Help Desk as students waited for discs or for help with installations.
Now we can provide a much wider range of applications to support their studies, and they can access them anytime, anywhere - simply by visiting our app store. Demand is now so great that if we were still handing out discs we would have needed to employ two new members of staff just to keep up!
James Pickett, University of Surrey
It’s a similar experience to the one at Lancaster University, where in the first 12 months of the self-service app store, the number of support calls relating to software installations fell by 35%.
What’s more, because students are early adopters of Windows 10, they have already tested compatibility, with an impressive 95% of Windows 7 applications working across both platforms.
The University of Surrey and Lancaster University were both named in the top 8 UK Universities for 2016/17 in The Guardian University league tables.
Since launching Surrey Software, the University of Surrey has risen 18 places to rank 4th in the UK. The Guardian league table is recognised as placing a higher emphasis on student satisfaction.
In this webinar you’ll learn:
Auto validation is still available as an option. We aim to ensure there are as few occasions of attempting to launch but being unable to as possible, and where they occur, explaining why.
Detection occurs during validation - the client is given a list of directories to look in and it returns what it finds.
Dark mode wasn't something we were able to do for this version, but it is something that we are looking to include in the future.
If client download is not available in that instance - such as in labs mode or if client install is suppressed, then the client link will not appear. The client download link will also only appear on platforms which have a client - i.e. Windows and macOS.
If you would like to upgrade to 2.12 please submit a support request and the team will be touch.
To implement BYOD in a cost-effective and sustainable way, schools will need a clear idea of a number of key data points to understand which technologies are necessary and how many licenses of each technology are required: Number of users/devices Weighting of device type/platform (Windows vs Mac vs Linux) Software titles to deliver Usage data on software titles for licensing User groups requiring specialist software You can read more about implementing BYOD policies in schools in the SecurEdge article, ‘How to successfully implement a BYOD program into your school’ > https://www.securedgenetworks.com/blog/how-to-successfully-implement-a-byod-program-into-your-school
With a BYOD policy implemented, schools can begin working to introduce centralized communication points such as Virtual Learning Environments (VLEs) or Learning Management Systems (LMSs). Software delivery tools such as AppsAnywhere also provide areas that can be used to communicate with students. Once BYOD is enabled, schools can be more confident that students are actively accessing digital academic resources through specific channels, and that communication propagated through those channels is much more likely to be seen.
Yes, it can do. While BYOD technologies may be expensive, with the correct provisioning and tools implemented, the decrease in hardware investment required from schools by allowing students to bring their own device and insight from reporting data can help schools save money on their software delivery.
BYOD policies in schools reduce the hardware investment of electronic devices, including mobile devices, needed for schools to offer equal access to digital academic resources to all students. By leveraging student-owned hardware, BYOD policies in schools can increase the resources available to students, such as software, digital media and digital learning environments, at a fraction of the cost of ensuring there are enough organization-owned machines for every student to use. Furthermore, BYOD allows students to access school resources outside of school and outside of teaching hours via their own device.
BYOD policies in schools help to introduce students to completing work from their own devices in preparation for higher education and employment. In an ever-more-digital world, getting used to using personal devices to complete work can help desensitize students to the potential distractions offered by those devices. BYOD can also help students learn to manage their time effectively in a society where the lines between work time and free time are becoming more and more blurred.
We’re excited to be releasing AppsAnywhere 3.0 in December 2022, in time for January enrolment. Your dedicated Customer Success team will be in touch when it’s available to ensure your institution gets the most out of AppsAnywhere.
To get the latest version if you are currently using AppsAnywhere, schedule a call with your specialist implementations team and we can help you to start benefiting from AppsAnywhere 2.12 now.
Most IT professionals get excited when considering new technologies and solutions. Without a doubt, the prospect of a VDI deployment project is likely to get your team’s juices flowing. However, deploying VDI is complex and often includes a host of new infrastructure and unique software management tools. The best advice is to engage with a vendor partner early on so that the design for your campus can be vetted by experts who work with VDI on a daily basis. A vendor partner can also help guide through different architecture scenarios, use cases, and potential pitfalls. All of the knowledge transfer gained will put the IT team in a far better position to successfully deploy and support VDI for your campus.
As is the theme throughout the rest of this article, there isn’t really an objective victor in DaaS vs. VDI. However, when it comes to Higher Ed, we rarely see full DaaS deployments. They’re often saved for more limited use cases, such as temporary BYOD access, or delivering to satellite campuses. For the scale of delivery required by HEIT, VDI will usually come out on top. However, you still need to decide whether to go for legacy VDI, or newer, hosted solutions…
DaaS refers to virtual desktops being provided to organizations as a service-based solution. It will include support for managing, upgrading and maintaining virtual machines. It is a more complete out-of-the-box solution with a price tag to match. Fully-hosted VDI is just like legacy VDI, except you don’t need on-premise server infrastructure, and they are often pay-as-you-go. Fully-hosted solutions are also referred to cloud-hosted solutions and they are the same as VDI, except hosted for you, as the name suggests.
Both VMware and Citrix have a robust product offering across many different solution suites. Historically, Citrix has excelled in the realm of remote app delivery or app remoting solutions. On the other hand, VMware leads the way with full desktop VDI delivery. Deciding on the right approach is solely dependent on the needs of the institution and what goals they are hoping to achieve with the project.
A formal BYOD policy helps to ensure a high chance of success and adoption as well as communicating practical information to users on how to interact with and use software on their BYO devices.
To put it concisely, a BYOD policy should include any or all of the following: Device type Operating system Available resources Security Usage conditions
A BYOD policy is a formal definition and agreement between the BYOD provider (universities) and the BYOD users (students). It is similar to an SLA (Service Level Agreement) between service-providers and outlines how users can expect to interact with their university's BYOD program, as well as any limitations, usage conditions, and compatibility information.
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AppsAnywhere is a global education technology solution provider that challenges the notion that application access, delivery, and management must be complex and costly. AppsAnywhere is the only platform to reduce the technical barriers associated with hybrid teaching and learning, BYOD, and complex software applications, and deliver a seamless digital end-user experience for students and staff. Used by over 3 million students across 300+ institutions in 22 countries, AppsAnywhere is uniquely designed for education and continues to innovate in partnership with the education community and the evolving needs and expectations of students and faculty.
Register your interest for a demo and see how AppsAnywhere can help your institution. Receive a free consultation of your existing education software strategy and technologies, an overview of AppsAnywhere's main features and how they benefit students, faculty and IT, and get insight into the AppsAnywhere journey and post launch partnership support.
Register your interest for a demo and see how AppsAnywhere can help your institution. Receive a free consultation of your existing education software strategy and technologies, an overview of AppsAnywhere's main features and how they benefit students, faculty and IT, and get insight into the AppsAnywhere journey and post launch partnership support.
